Nationwide Ends Pet Insurance for 100,000: What It Means for Pet Owners


In a move that has left many pet owners scrambling for alternatives, Nationwide, the nation’s largest pet insurance provider, announced it will be discontinuing coverage for approximately 100,000 pets nationwide. This decision, driven by rising veterinary costs and other financial pressures, marks a significant shift in the landscape of pet insurance and raises concerns about the future accessibility and affordability of such coverage.

The Impact of Rising Costs

The company cited increasing inflation in veterinary care and various economic factors as the primary reasons for its decision, stating that these measures were necessary to maintain the “long-term viability and profitability” of its pet insurance operations. As vet costs continue to climb, insurers are facing difficult choices to balance affordability for customers with financial sustainability for their businesses.

Who’s Affected?

The coverage cancellation will affect a broad range of pets, regardless of age, breed, or previous claims. Unfortunately, many of the discontinued policies belong to older pets with pre-existing conditions, making it challenging for these animals to find new insurance coverage. Such pets are often considered high-risk and may not be eligible for new policies, or may only receive limited coverage excluding their pre-existing conditions.

Personal Stories Highlight the Strain

Christie Keith, a 65-year-old freelance writer from Davisburg, Michigan, shared her predicament with USA Today. Both of her older dogs, who have recently required medical treatment, are impacted by Nationwide’s policy change. Keith has been investing around $600 monthly on her pets’ insurance since 2017, driven by her deep commitment to their well-being. “They’re my family,” Keith explained, underscoring that unlike material possessions, pets are irreplaceable family members whose value transcends monetary assessments.

Growing Need for Pet Insurance

According to a NerdWallet survey, about 24% of American pet owners have some form of pet insurance. This number has been on the rise as more people recognize the potential high costs associated with veterinary care. From routine procedures like vaccinations and teeth cleaning to more significant medical interventions and even behavioral therapy, pet insurance can provide a safety net against unforeseen expenses.

The Broader Insurance Landscape

Nation aside, the cost of various forms of insurance, including policies covering homes and vehicles, has been on an upward trajectory. For example, car insurance rates increased by 20.3% over the twelve months leading up to May, highlighting a broader trend of rising insurance costs that affect multiple aspects of American life.

Nationwide’s Commitment and Next Steps

Despite the cancellations, Nationwide has pledged to honor the existing terms of current policies until their expiration. The company also promises that its rates will remain “fair and appropriately priced” for the plan, pet, and breed involved. The process of policy cancellation has begun, with affected owners being notified in writing, a process expected to extend into the summer of 2025.

Looking Ahead: Alternatives and Adjustments

For pet owners affected by these cancellations, the search for new insurance options might be daunting. Experts recommend exploring other insurance providers or considering alternative methods for managing veterinary expenses, such as dedicated savings accounts or credit options specifically designed for healthcare needs. Additionally, pet owners are encouraged to discuss directly with veterinarians about payment plans or discounted services for regular customers or those facing financial difficulties.

The discontinuation of Nationwide’s coverage for 100,000 pets is more than just a corporate adjustment—it’s a signal of the changing dynamics in pet care economics, reflecting broader economic challenges and shifts in consumer protection strategies. For many pet owners, this development will necessitate a reevaluation of how they plan for their pets’ health care needs, underscoring the importance of proactive financial planning and community support to navigate the uncertain terrain ahead.